Are all processes running without drama and driving industry-leading profitability?
Strong systems and processes, fluid communications with robust meeting rhythms in place will ensure everyone is aligned with what the business is trying to achieve, and ensure that they maximize their efforts to drive profit from a successful strategy.
If you are executing well you shouldn’t experience some of the following:
- All too often reporting produces nasty surprises that we never saw coming.
- Our management team often struggle to make collective decisions.
- The left hand doesn’t know what the right hand is doing.
- We don’t know what our customers are thinking about us unless they’re complaining.
The key to executing well is to ensure everyone has their priorities in line with that of the business and they also have an understanding of those around them. Regular meaningful meetings talking about the current priorities and measuring things in real time so that we can adapt when those measurements are not meeting our expectations.
1 Drive Communication
The hardest thing to do in any company is to ensure that communication across the entire company is happening and that it is meaningful. Here we introduce meeting rhythms and how they impact every facet of the company ensuring that everyone understands what is going on around them and how their decisions will impact on others.
2 Measure Whats Important
With communication starting to flow we can now turn our attention to what we are measuring to ensure your company continues to grow in efficiency as well as the top and bottom lines. What metrics need to be put in place that allows us to react ahead of time if things are not going well, what will your leading indicators be going forward?
3 Reap the Rewards
With better systems and processes in place, you can expect to see the following changes in your business: Overall morale will improve, work will be completed faster and communication will be more streamlined. You will also find that when things don’t go as planned, you will have systems and indicators in place to deal with it.